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Deactivate Device*

*The billing/operational cycle may vary from individual accounts. If this cancellation is not received prior to the next scheduled billing date, the cost for the entire upcoming month will be due. There is no cancellation for Prepaid Plans or credits for partial months’ billing.

To deactivate device, please follow the steps below:

1. Login to your account either at or via the LandAirSea SilverCloud APP on your smart phone.

2. On the APP, click on the 3 parallel lines or click the Setting Button and then click on Manage Devices. Once in Manage Devices, you can Change the Plan, Deactivate or Renew each device on your account.

3. On the website, once you are logged in, click on the Silver Cloud icon at the top left of the screen and then click on My Subscriptions. Now you can select Deactivate or Change Plan.

If you have forgotten your account login information please contact (847)-462-8100 x1 (for Support) between the hours of 7:00 AM CT and 9:00 PM CT, Monday - Friday (excluding holidays).